Portal Services

Full Cycle Web Development Services

Ninfo Systems is a distinguished software solutions, staffing & training services provider based out of the USA. We serve our global customer base including Fortune 500, Mid and SME level organizations.

Deliver outstanding user experience to your customers

A Self-Service Portal is a website that enables the consumer to find answers quickly. Most people are comfortable searching for information, and a self-service portal, having all the necessary information can help get instant solutions for a problem. If not, the further process of escalating follows.

Organizations that invest heavily in customer support and related activities should consider having a self-service portal. Such portals enable a drastic reduction in support tickets, costs, and burden on professionals.

The most popular features of self-service portals include accessing services, product settings, subscriptions, payments, self-support for employees/citizens, portal administration, and other advanced capabilities.

Integrating all the internal business systems like CRM, ERP, BI & Analytics, ticketing, and communication tools to the self-service portal will enable maximum utilization. Our core portal development offerings include:

  • Service portal consulting
  • Full-cycle service portal development

Why Self-Service Portal?

  • Streamlined ITSM processes
  • Allowed users to report their issues or incidents and track ticket status.
  • Faster issue resolution, real-time visibility, better flexibility, and efficiency.
  • Simplified navigation and improved content discoverability.
  • Reduced support costs and improved customer satisfaction

Platforms we leverage:

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Specific Services

Cloud Assessment
Cloud Assessment
Cloud Adoption and Migration
Cloud Adoption and Migration
Cloud Modernization
Cloud Modernization
Cloud Infrastructure Management
Cloud Infrastructure Management
Cloud App Development
Cloud App Development
M365 consulting and adaptation
M365 consulting and adaptation
Application Integrations
Application Integrations
Mobility
Mobility
cloud
cloud
System integration consulting
System integration consulting
Service-oriented architecture
Service-oriented architecture
Data integration
Data integration
API integration
API integration
Software Consulting
Software Consulting
End-to-end Software Development
End-to-end Software Development
Legacy Software Modernization
Legacy Software Modernization
Enterprise Applications(Mobile and Web)
Enterprise Applications(Mobile and Web)
Advanced Web Applications
Advanced Web Applications
New Product Development
New Product Development

Why Custom Software Development:

  • Complete control and accessibility
  • Flexibility to customize anytime
  • Reduced spending on licenses
  • Continuous support and reporting

Why NInfo Systems for custom software development:

  • High-quality results with agile teams and specialized QA experts, Cost-effective and best-in-class solutions
  • Transparent and seamless project management
  • In-house time tested components and development frameworks
Dynamics 365
Dynamics 365
Salesforce
Salesforce
Servicenow
Servicenow

Why Digital transformation?

  • Engage your customers
  • Empower your employees
  • Optimize your operations
  • Transform your products
  • Cost-efficient and focussed approach
  • Flexibility to redefine the scope anytime
  • Complete visibility towards the team and work
  • Skilled and dedicated resources
  • Improved confidence over the outcomes